Privacy Policy
Luma ERP is operated by Mohamad Chaker, Kuwait, the seller of Luma Signage (“we” in this policy). Orders are processed by Paddle.com as Merchant of Record.
What we collect
Account details (name, email, company), the media and programs you upload, screen status and, for screens marked as buses, GPS location. The mobile app stores a push-notification token to deliver alerts.
How we use it
To run the service: deliver content to your screens, show their status, send alerts and account emails, and provide support.
Payments
Payments are processed by Paddle as Merchant of Record. We never receive or store your full card details.
Where it is stored
Data is hosted on our cloud servers and media is stored with our storage and CDN provider. Backups are kept for a limited period.
Your rights
You can export or delete your data, and delete your account from the dashboard or the mobile app. Contact us for any privacy request.
Questions? Email [email protected].