Terms of Service
Luma ERP is operated by Mohamad Chaker, Kuwait, the seller of Luma Signage (“we” in this policy). Orders are processed by Paddle.com as Merchant of Record.
Who we are
Luma ERP ("we") provides Luma Signage, a cloud service for managing digital signage screens, together with its player apps and the Luma Manager mobile app.
Your account
You are responsible for the content you publish to your screens and for keeping your sign-in details secure. Admins of a company account control who has access to it.
Subscriptions
Luma Signage is billed per screen after the free trial, monthly or yearly as you choose at checkout. Subscriptions renew automatically at the end of each billing period until cancelled. Our order process is conducted by our online reseller Paddle.com, who is the Merchant of Record for all our orders and handles billing enquiries and returns.
Acceptable use
Do not use the service to display unlawful content or to disrupt the service or other customers.
Availability
We aim for continuous availability. Players keep playing cached content during outages, but we do not guarantee uninterrupted service unless agreed in an Enterprise contract.
Changes
We may update these terms; we will notify account admins of material changes by email.
Questions? Email [email protected].