Refund Policy
Luma ERP is operated by Mohamad Chaker, Kuwait, the seller of Luma Signage (“we” in this policy). Orders are processed by Paddle.com as Merchant of Record.
Free trial first
Every account starts with a free trial and no card, so you can test Luma Signage on your own screens before paying.
Refunds
If you are not satisfied, contact us within 14 days of a payment and we will refund it in full. Refunds are processed by Paddle to your original payment method.
Cancelling
You can cancel any time from Plan & billing. Your screens keep playing until the end of the period you have paid for.
Questions? Email [email protected].